LogDNA Agent Support Matrix

Detailing our End of Life and End of Support Life support for the LogDNA Agent.

This article provides information about the supported platforms and operating systems (OS) for our LogDNA Agents, and the declared End of Life (EOL) and End of Support Life (EOSL) for each.

How can I check what version of LogDNA Agent I am running?

For Agent v1 (Node Legacy Agent), the version is printed on agent startup. For Agent v2 (Rust Agent), the version is in the header of each log.

What is End of Life (EOL)?

When a product reaches EOL, LogDNA will no longer be providing additional fixes or changes specific to that particular OS or platform version. LogDNA will continue to provide support when it comes to installing and using that particular piece of software.

What is End of Support Life (EOSL)?

When a product reaches EOSL, LogDNA will no longer be providing any type of support for customers on that particular OS or platform version. Most likely the OS or platform version has been deprecated for some time and has also reached EOSL.

Operating Systems Support Matrices

Ubuntu

Agent version

Ubuntu 16

Ubuntu 18

Ubuntu 20

Rust Agent 3.3+

Node Agent 1.6.5+

EOL: April 30, 2021
EOSL: April 30, 2023

EOL: April 30, 2023
EOSL: April 30, 2025

TBA

Debian

Agent version

Debian 8

Debian 9

Debian 10

Rust Agent 3.3+

Node Agent 1.6.5+

EOL: June 30, 2020
EOSL: June 30, 2022

EOL: January 31, 2022
EOSL: TBA

TBA

CentOS

Agent version

CentOS 7

CentOS Linux 8

CentOS Stream 8

Rust Agent 3.3+

Node Agent 1.6.5+

EOL: August 6, 2020
EOSL: June 30, 2024

EOL: December 31, 2021
EOSL: June 31, 2022

TBA

Red Hat Enterprise Linux (RHEL)

Agent version

RHEL 7

RHEL 8

Rust Agent 3.3+

Node Agent 1.6.5+

EOL: August 6, 2020
EOSL: June 30, 2024

TBA

Kubernetes

Agent version

K8s v1.9 - 1.18

K8s v1.19+

Rust Agent 3.0+

Node Agent 1.6.5+

EOL: November 1, 2021
EOSL: April 1, 2022

TBA

OpenShift

Agent version

OpenShift 4.6

OpenShift 4.7

OpenShift 4.8

Rust Agent 3.0+

EOL: March 23, 2021
EOSL: TBA

EOL: August 26, 2021
EOSL: TBA

EOL: TBA
EOSL: TBA

AArch64/ARM64

Agent version

Rust Agent 3.3+

Some additional notes:

  • We deprecated support of sending logs via Websockets with versions starting from Agent v1.6. For prior versions of Agent the EOL for Websockets is November 1, 2020 and the EOSL for Websockets is April 1, 2021.
  • All Agents older than Agent 1.6 are no longer supported and have reached EOSL

Updated 3 days ago

LogDNA Agent Support Matrix


Detailing our End of Life and End of Support Life support for the LogDNA Agent.

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